FAQ
SHIPPING COSTS
Esther Price standard ground UPS shipping charges are based on total dollar amount being sent to one recipient, based on the chart below.
| Standard Ground | 2-Day | Next Day Air | |
|---|---|---|---|
| Up to $20 | $8.95 | $18.50 | $32.00 |
| $20.01 to $40 | $9.95 | $23.00 | $38.00 |
| $40.01 to $60 | $10.95 | $30.00 | $46.00 |
| $60.01 to $80 | $11.95 | $33.00 | $48.90 |
| $80.01 to $100 | $12.95 | $37.50 | $53.90 |
| $100.01 to $150 | $13.95 | $41.50 | $58.90 |
| $150.01 to $200 | $14.95 | $45.00 | $63.55 |
| Over $200 | Add $1 for every additional $10 to prices above | ||
SHIPPING DISCOUNTS
Orders over $250 shipped to one address receive 10% off shipping charges.
Orders over $500 shipped to one address receive 20% off shipping charges.
SHIPPING TIMING
The map below indicates approximate shipping time from our Dayton Ohio plant using UPS standard ground shipping within the United States. Saturdays and Sundays are not included as shipping business days. During the warmer months, or when shipping to a warm weather state, we will not ship on Fridays to prevent chocolates from being left in warm dock areas.
Orders placed on Wednesdays for states that take two days or less in transit, must be placed before 12:00pm (ET) in order to ship out that day. States that take more than two days in transit will ship out the following Monday.
Due to labor and supply constraints there is no guaranteed ship or delivery date once your order is placed.
WARM WEATHER GUARANTEE
Since Esther Price chocolates are perishable and fragile, special care is required when shipping your order. When shipping to warm-weather states and states that take longer than 2 transit days, we recommend upgrading to Second Day Air or Next Day Air. To ensure your candy does not melt, be sure to add dry ice to your order.
Orders placed on Wednesdays for states that take two days or less in transit, must be placed before 12:00pm (ET) in order to ship out that day. States that take more than two days in transit will ship out the following Monday.
OUR INGREDIENTS
Esther Price does not use high fructose corn syrup (HFCS); in fact, our corn syrup contains zero fructose. Esther Price uses standard corn syrup which is fructose free. Esther Price sugar free chocolate candies are sweetened with maltitol or other sugar alcohols. These ingredients are sweet like sugar, but metabolize more slowly. Sugar alcohols contain calories which are listed on the nutritional label.
All of our milk, dark and white chocolate contain dairy or milk products. Any person with a milk or dairy allergy is advised
HOW TO CARE FOR YOUR CHOCOLATE
If you would like to keep the product longer, and your box of chocolates has been opened, put the box in a sealed plastic bag, and place it in the refrigerator where it can be stored up to 6 months. An unopened box can be stored for up to 9 months. Upon removing from the refrigerator, please allow the chocolates to adjust to room temperature overnight before removing the box from the plastic bag.
To freeze the product, boxes can be doubled wrapped and sealed in plastic and frozen for 12 months. Thaw in the refrigerator before unwrapping to keep moisture or condensation off the chocolate surface.
Premium chocolates are best enjoyed at room temperature.